Term & Conditions – Return Policy


Please note: All our beauty products and fashion accessories are FINAL SALE. In rare cases, we might accept product returns… Only if your product was damaged upon delivery. Damaged item(s) must be reported upon receiving it and no later than one business day.


If you are not 100% satisfied with your purchase, you can return it and get a full refund or exchange it for another item.

All items must be returned within 7 days from the date you purchased it.

Returned items must be in the same condition (you received it) and in it’s original packaging. All items MUST be unworn and unwashed (free of any stains, makeup, deodorant, etc.) with all tags attached.

Returns 7 days after date of delivery will not be accepted. Refunds will be refused if the returned item does not meet our return requirements.

Defective items must be reported upon receiving the item and no later than one business day. Please note that, there will be no returns accepted nor any credit applied if the items are not report within the time frame stated above. If you believe that you have received an incorrect item then please contact our sales team within 24 hours of receiving your package and we will make sure to ship the right item/product immediately.


Sale items are final sale, items can’t be returned nor exchanged. But however if a product is damaged upon delivery, it can be returned and a store credit will be issued to you vie email.


All shipping fees are non-refundable. If it was a free shipping order, the shipping cost will be deducted from your refund. Please note that return shipping cost are the customer’s responsibility. A restocking fee will be charge on orders that are returned due to an “undeliverable” address.


we strongly recommend you to use a trackable shipping service or purchase shipping insurance If you are returning an item(s) above a value of forty ($40) dollars.


Contact our sales team if you have further questions about our return policy or are unsure of it’s terms. We will be happy to have chat with you.

Ramalia Beauty